Dave’s Top Ten Time Management Tips

1. Plan ahead
2. Have clear goals
3. Work from lists
4. Have a not-to-do list
5. Reduce multi-tasking
6. Maintain focus
7. Learn to delegate . . . well
8. Learn to say no . . . well
9. Work on yourself
10. Do it . . . now!

Dave’s Top Customer Service Tips

1. Thank them
2. Mind your manners
3. Check your expression
4. Check your attitude
5. Listen for issues
6. Listen for emotion
7. Express understanding
8. Frame your questions
9. Frame your statements
10. Avoid trigger words
11. Follow through
12. UPOD
13. Thank them

Dave’s Top Ten Goal-achieving Tips

1. Answer Three Questions
   • Who am I?
   • What do I want?
   • How am I going to get it?
2. Remove the gravel
3. Pick your passion
4. Write it down
5. Break it down
6. Prioritize
7. Take the first step
8. Take the next step, repeat
9. Walk the tracks
10. Succeed
11.  

Dave’s Top Networking Tips

1. Identify your network
2. Know your goals
3. Think exchange
4. Practice your speech
5. Check your image
6. Mind your manners
7. Keep it ongoing
8. Ask open questions
9. Listen more
10. Pay attention
11. Help them
12. Be organized
13. Be thankful